![]() ![]() Not exactly how you should respond to an employee who has ambition and expresses interest in professional development. MarketingHCJ, Guest Relations Manager at Hollywood Casino Joliet, responded to this review Responded August 1, 2018. It has an awesome dining options, including the steak house, the sports bar with the enormous TVs and entertainment, and the buffet. Hollywood Casino Joliet: Pricing not upfront - See 302 traveler reviews, 55 candid photos, and great deals for Joliet, IL, at Tripadvisor. It is much larger than the downtown Joliet casino, and has two floors of gambling. Customer service is terrible the employees have nasty attitudes. When expressing concern to management about how the job's responsibilities had changed, I was told that this is how it is now and basically if I don't like it then why don't I go find another job. I consistently find Hollywood to be the better choice in Joliet for casino action. The boxes were often filthy and would leave my clothes and hands covered in dirt and dust. Many days would consist of inventory being delivered on a pallet jack, removing the items, stacking them on the ground, breaking down the boxes, and repeating this for 8-10 hours. However, as time went on, the work shifted to more of a guest services rep/warehouse position composed of signing people up for rewards cards and unboxing boxes of giveaway items. Initially the role served as a good opportunity for someone to get their feet wet and learn about casino and event marketing. The pay I received in an entry level marketing role was incredibly low and far below average salary ranges for similar positions. ![]()
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